Efficiency and logistic capabilities of commercial seaports

In this study, ports are considered as complete logistics and supply chain entities that create added value and it is aimed at creating "a new balanced score card method" whereby environmental and social aspects of ports can be evaluated as well as their operational and financial performances. In this context, the aim of the study is to create a four-dimension port's balanced score card in order to benchmark container terminals or to monitor the changes in the performance of a single port over different periods. To reach this aim, the views and subjective judgments of the professionals working in the port industry were received and these judgemets were evaluated by the Analytic Hierarchy Process (AHP) method.