The evaluation of office management programs at high education degree by student's expection

Communication both in and out of the institution is inevitable in enterprises. Secretaries who have the function of making this communication easy and sound have to be educated on the issues such as planning the activities which help their managers from the beginning of the day to the end, organizing the appointments, preparing the meetings, accessing the data, welcoming the guests, organizing the trips.In this study, the current situation of higher education programmes which train qualified bureau management personnel in Turkey and the expectations and evaluation of students who are getting associate?s degree have been researched with the aim of getting data that will guide new arrangements. For these aims, some questions were asked to the students about priorities, knowledge and expectations for the programmes they were being educated. 1.229 students who were being educated in bureau management programmes of 18 vocational higher education schools attended the study.It has been concluded that there have been meaningful statistical relations between priorities, expectations and evaluation of the students who attended the research about the programmes they were being educated and the factors of gender and high schools they were graduated from. According to these results, some suggestions have been made about the schools where people are educated about bureau management at a level of associate?s degree and the quality of the education in these schools.Anahtar Kelimeler: Vocational education, Office management, Secretary, Vocational schools