The relationship between mobbing experienced by mothers working in banks and work performance

Mobbing in business life is one of the most common problems faced by employees. Responsibilities and mobbing experienced by working mothers can also affect their job performance. Therefore, in this thesis, the types of mobbing behaviors experienced by mothers working in banks, the level of exposure to mobbing according to the characteristics of the participants, the prevalence of mobbing experienced by the participants and the effect of mobbing on job performance are investigated by case study method. The sample of the study consists of 400 women with children working in the banking sector in Turkey. According to the findings of the study, it was seen that the area where the participants were most frequently exposed to mobbing was the Work and Career-Related Obstacles subdimension. When the item distributions of the sub-dimension of relations with coworkers were examined, it was determined that the most exposed item was the item "Simple jobs that do not require expertise are given to me" (69.8%). It has been observed that there is a moderate and negative relationship between job performance scores and mobbing's threat and harassment, interference with private life, work commitment, and co-worker subdimension scores, and a high and negative statistically significant relationship between work and career scores. According to the results of the multiple regression analysis, it was found that the mobbing sub-dimensions explained approximately 87.4% of the job performance and that the inhibition scores related to work and career in the model had a statistically significant effect on the job performance scores. It has been concluded that working mothers are removed from the places they deserve in terms of promotion and career advancement. Keywords: Mobbing, Job Performance, Mothers working in banks, Survey analysis