Example of employee satisfaction Yalova Municipality municipalities

At the present time the world is changing and improving and as a result of that given importance is increasing to the local government. The development of personal management in local government has showed many changes. Traditional personal management could not enough for today?s requests. Therefore traditional personal management has to change its form and content into management of human resources. New regulations have made on local government in Turkey recently. Local governments are totally restructuring with new authorizations, duties and responsibilities. To do their duties properly, first of all the local governments should have the stuff who are the main component of the local governments. Establishment of academies to train people and to meet human resources requirement in those academies is necessity. In this study, the concept of local government in the first chapter, by definition, given information about the municipality and employee satisfaction, and the second section, the quality, municipalities, total quality management, internal and external customer concept and functions of human resource management are given. In last part an questionnaire applied to employee of city hall of Yalova, thus evaluation of the how effect of function of management of human resources and advantage and disadvantage of its on Employee Satisfaction has tried to find out.