The Impact of Employee’s Commitment, Satisfaction on Turnover Intention: The Case of TRNC Service Sector Workers

The most important aspect in any organization is to direct and coordinate the people in the organization and also, the main aim and purpose of any organization is to be productive and profitable. For organization to be more productive, they need a productive employee which means happy and satisfied workers. A good structured organization identifies employees as the source and course of high quality and productivity. Research has been carried out to try to see the relationship between employee‟s attitude and outcomes. A good company will seek to promote a sense of commitment and job satisfaction between workers. This will be with the hope and intention of increasing productivity, reducing absenteeism and turnover, (meyer). One way to analyze employee turnover is to try and understand satisfaction and the level at which the workers are dedicated at work. The organizations always try to increase employee‟s commitment in other to have stability and reducing the cost of turnover. When employees are committed, it is believed that they can go an extra mile and also work and sacrifices in order to attain said organizational goals. Thus, commitment go a long way in reducing turnover and when employees are motivated, they are happy and satisfied thus will increase productivity. Effective managers, need to study and identify what motivate his employees at work. Keywords: organization commitment, job satisfaction and turnover intention