Merkezi sterilizasyon ünitesi iş süreçlerinin yeniden yapılandırılması ve bir uygulama

Many healthcare systems are forced to survive in a rapidly changing environment with rising costs and the need for proper resource utilization. It is inevitable that the healthcare systems will seek for business process reengineering (BPR) to address the growing requirements for effective strategic planning in order to exist. Business process reengineering (BPR) concerns the fundamental rethinking and radical redesign of business processes to obtain dramatic and sustaining improvements in quality, cost, service, lead time, outcomes, flexibility and innovation. Recently, BPR has become an important function in a healthcare system. This paper presents a BPR method for modelling the system in healthcare sectorspecifically the central sterilization unit-, As-Is and To-Be processes are modeled and compared by ARIS tools (an engineering tool based on a modeling language, using a process view and it gives methods for analyzing and evaluating the ongoing system regarding the key performance indices) and then the performance of the study is examined. The plan of the study is first investigation of the existing literature about the business process reengineering methods especially in healthcare sector, second expression of the proposed methodology, and third application of the methodology in a public hospital and finally analyzation of the results and the conclusion of the study