Creation of the implementation phase and documentation structure of TS EN ISO 9000:2008 Quality Management System in a furniture factory

This study titled as ?Creation Of The Implementation Phase And Documentation Structure of TS EN ISO 9000:2008 Quality Management System In A Furniture Factory? was prepared for master?s thesis in Bartın University, Graduate School of Natural and Applied Sciences, Department of Forest Industry Engineering, Forest Industry Machinery and Administration Science Branch.Today, industry and technology development in parallel with that in the economic and social areas are also seeing rapid change. With the development of technology and the world of communication and transport become easier to reach any place has a very simple case. These days a week, a product produced in Turkey at the other end of the world in a country can offer to customers. In front of consumers new products and services are provided continuously, preference options are increasing.Competition in this environment that the rough-and-tumble as consumers need is a complete product and services are preferred. In the face of this case management system by establishing a solid organization activities can continue, customer-oriented policies adopted in the forefront of customer satisfaction, and satisfaction that they had to keep.Furniture industry as well as at higher levels of customer expectations are the sector. A big part of living in the area is covered with furniture. For this reason, the furniture has a significant impact on human life. Customer satisfaction does not ensure that products will not hold and the market will be like. Foundation activities for more customer-oriented furniture producer organizations should establish a management system and should improve.Customer-focused organizations in many ways they are announced. In this method, one is the ISO 9000 series Quality Management System. QMS, 2000 and 2008 as the latest in the current structure has been revised. ISO 9000 and the sector regardless of the size of QMS business production and services sector can be applied to the entire organization. By implementing this system organizations to the effect that product and service quality control activities. Activities implemented in this framework that the indicator as receive ISO 9000 quality management system certificate.Various stages of the system application and has to do. The structure of the system implementation phase of this study and describes the system's organizations have been won. Describes the records and systems of the system envisaged in the document was prepared a sample application is presented. In practice, describes the problems and solutions are presented.