The relationship between nurses' work-family conflict,work-related emotional exhaustion and coping attitudes

ABSTRACT THE RELATIONSHIP BETWEEN NURSES' WORK-FAMILY CONFLICT, WORK-RELATED EMOTIONAL EXHAUSTION AND COPING ATTITUDES Aim: This study was conducted to evaluate the relationship between nurses' work-family conflict, work-related emotional burnout, and coping attitudes. Material and Method: The research was conducted in a descriptive and correlational type. The study was conducted with nurses working in state hospitals in a province and its districts in Giresun. 240 nurses who met the inclusion criteria were sampled using the stratified sampling method. "Personal Information Form", "Work Family Conflict Scale", "Work-Related Emotional Exhaustion Scale" and "Coping Attitudes Assessment Scale" were used as data collection tools. Results: It was determined that the mean score of the nurses on the work-family conflict scale was 33.78 ± 11.45 (medium level), the mean score of the work-related emotional burnout scale was 20.5 ± 6.49 (high level), and the mean score of the coping attitude scale was 83.62 ± 9.73 (medium level). It was determined that emotional burnout in nurses varied according to income status, wanting to work in the unit, working conditions, carrying work problems home, being with the family on special days, being with the family due to illness, not wanting to go to work due to problems experienced at home/family, and the situation of carrying out work-family processes together. In addition, a highly significant positive relationship (p<0.001) was found between work-related emotional burnout and work-family conflict and self-punishment, and a negative relationship with adaptation (p<0.05). A highly significant positive relationship (p<0.001) was found between work-family conflict and self-punishment, avoidance-avoidance. However, the model created by including individual factors, factors related to the work environment, factors related to family situations, and factors related to work-family conflict and coping attitudes was found to be statistically significant (p<0.001), and it was determined that it explained 49.3% of the work-related burnout score. Conclusions: As a result of the research, it was found that the work-family conflict levels of nurses were moderate, the work-related emotional exhaustion level was high, and this situation increased the work-related emotional exhaustion and was associated with negative coping attitudes. It was determined that positive coping attitudes reduced emotional exhaustion. It was concluded that work-family conflict, coping attitudes and individual-organizational factors together were important determinants in understanding the burnout of nurses. Keywords: Coping attitudes, emotional exhaustion, nurse, work-family conflict