Assessment of quality assurance systems in terms of production establishments: A research in province at Malatya

In recent years, rapidly increasing technology and human needs constitute a considerable competition environment from the viewpoint of producers. In increasing competition environment, consumers see the service they receive both suitable for their needs and quality as first condition. This also shows that producers should adopt the quality as an indispensable factor. Maintaining the quality becomes possible through quality assurance standards which have been internationally accepted or approved. In this study, we have researched the reasons for Managements operating in Malatya Organized Industrial Zone to need quality assurance certificates, the difficulties that they meet while they receive the certificate and benefits of having certificate. Key Words: Quality, Quality Approaches, Quality Assurance Systems, The Benefits of Quality Assurance Systems