Public relations in urban service delivery: The example of Balıkesir Metropolitan Municipality

The history of public relations dates back to very ancient times. The relationship between public relations and public administration also goes back a long way. In the process from the emergence of public relations to the present day, there are quite a lot of areas where it is intertwined with public administration. In this context, the role of public relations in the management of public institutions and organizations is not to be underestimated. In the last half century, with the increasing effects of globalization, the studies and developments in the field of public relations have gained momentum. With the gradual abandonment of the nomadic way of life, the situation for communities to maintain their lives in those areas by defining certain areas for themselves has begun to emerge. With the spread of this situation, the people's groups that have emerged have revealed the first examples of public relations by entering into certain interactions among themselves. Dec. The areas formed by the communities living in certain areas have become modernized and taken the primitive form of today's cities. By selecting certain ruling classes from among the people living in cities, steps have been taken to find solutions to the problems of the city and the people. The first examples of urban service delivery were also experienced during this period. The decisions that the designated persons will make at the managerial level are actually at a level that will serve as an example for public relations. After the first urbanization movements, examples of transition efforts to democracy have also been experienced on the basis of public relations. The developments experienced periodically in terms of both public relations and local governments have affected both areas in a chain. In this context, public relations, urban services, local governments and municipality are seen as intertwined terms. Public administration provides the task of collecting these terms under one roof from the point of view of political science. All the mentioned terms have a direct connection with public administration. When viewed from this point of view, public administration contains a very wide range of terms.