Exploring consumer expectations and satisfaction for co-working and shared office spaces

This study aims to examine the experiences of individuals working at Yazzane, a coworking space operating in Adana province, regarding this working model. The primary objective of the study is to reveal the user expectations, satisfaction levels, and work habits of individuals working in these coworking spaces from a qualitative perspective. This study, structured in accordance with a qualitative research design, used a semi-structured interview form as the data collection tool, and data was collected through face-to-face interviews. One-on-one interviews were conducted with 22 participants from various sectors, and these interviews were audio-recorded. The data obtained were analyzed using descriptive and categorical content analysis, and themes were created based on Schuermann's (2014) dimensions of coworking spaces. Dimensions such as collaboration, openness, community, sustainability, and accessibility were analyzed in detail based on participant opinions.