Master'sOpen Access

The usuge of the performance evaluation results in the activities on ? the - job trainings in hotel administratings and a research

2007
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Advisor: Prof.dr. Saime Oral

Abstract (EN)

ABSTRACTThe Usuge Of The Performance Evaluation Results In The ActivitiesOn-The - Job Training In Hotel Administratings And A ResearchCumali PINARBAŞIDokuz Eylül UniversitySocial Science InstituteDepartmant Of Tourism AdministrationMaster Thesis Of Tourism Administration ProgramNowadays hotel administratings need to profit from the productive power in activeways for protecting the state of extant marketing and taking parts of potentialmarketing in the ways of increasing intensive competition between theadministratings, the kinds of services, to reguest of having new purchasers and highquality expectations. The hotel administratings make some workings to profit fromproductive power in active ways. The basic workings are performance evaluationsand on-the - job trainings.The employees performances are determined together with workingperformances evaluations at the hotel administratings. According to the results ofperformace evaluations , necessities of employees on-the - job training aredetermined. Deficiencies about the employees? job are eradicated and at the sametime the employees knowledges, talents, attitudes and behaviours are gained forincreasing the workers performances by working performance evoluations withapplying on-the - job trainings at the hotel administratings .This study is formed for three parts. The first part includes; definiation ofhotel administrating, their properties and performance evaluations at hoteladministratings. The second part includes; on-the - job training and the knowledgeof their putting into practice. The third part includes; a research that is making thetowards to determine the usage of the performance evoluation results in theactivities on-the - job training in hotel administratings.Key Words: 1) Performance Evaluation, 2) On-The-Job Training, 3) Employee,4) Hotel Administratings, 5) Productivity.

Author

Cumali Pınarbaşı

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Cumali Pınarbaşı (Master Thesis). The usuge of the performance evaluation results in the activities on ? the - job trainings in hotel administratings and a research, 2007, Dokuz Eylül University.

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