The quality in healthcare organizations application; (Medical laboratory ISO 15189:2007) before and after comparison of accreditation

In recent years, it seems clearly that institution those innovate the methods considering primarily client demands are advantageous comparing with the others. To achieve this advantage, one of the most important approaches is spreading the understanding of total quality management over the institutions.In times, to standardize the applications of quality, criteria for rewards and accreditation were developed. Among these, ones applied into the heath care systems are ISO (International Standardization Organization) 9001:2008 Quality Management System Standards, EFQM (European Foundation for Quality Management) and JCI (Joint Commission International). An organization such as JCAH (Joint Commission on Accreditation of Hospitals) and JCAHO (Joint Commission on Accreditation of Healthcare Organization) has been constituted in this field. In addition, ISO 15189:2007 has been developed for quality and accreditation of the medical laboratories in medical field.The aim of this thesis is to zoom in ISO 15189: 2007 accreditation process of Central Laboratory in DEU Teaching Hospital by condensing on the phases of the process, restrictions during the process, determining the ways for improvements and the indicators of the improvements during the process. By doing so, we wish to shed a light on this obligatory but difficult process and to guide to the other laboratories willing to be accredited.