Constructing control charts when the distribution of the data is not normal

ABSTRACTMaster of Science ThesisCONSTRUCTING CONTROL CHARTSWHEN THE DISTRIBUTION OF THE DATAIS NOT NORMALBetül KANAnadolu UniversityGraduate School of SciencesStatistics ProgramSupervisor: Assist. Prof. Dr. Berna YAZICI2005, 105 pagesFor the companies to survive in current conditions, it is aneccessity that they work on activities based on high discipline andusage of statistical technics aimed at measuring the product andprocess quality. Total Quality Control, Quality Assurance System,Total Quality Management and many studies alike have recentlygained an increasing importance. This study aims to support theStatistical Process Control which takes place in Total QualityManagement technical activities.The aim of this study is to construct the Shewhart ControlCharts with skewness correction when the distribution of the data isnot normal. The technics for constructing the charts are given in thestudy.Keywords: Shewhart Control Charts, Asymmetry Constants,Statistical Process Control, Skewness, Control ChartsFor Individuals.ii