EFQM Excellence Model and a service company research 2003-2010: 24 September, Kindergarten
2011
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Advisor: Yrd. Doç. Dr. Ercan Taşkın
Abstract (EN)
EFQM Excellence Model, a model that shows that they are institutions where the road to excellence. Model management systems by measuring the development of the organization towards excellence in the proceeding has given us a practical tool to help you. For this purpose entity to see the strengths and areas for improvement in providing solutions to encourage them.The purpose of this study, for a better understanding of the EFQM Excellence Model, a service firm in Turkey to investigate the degree received. Bolvadin Afyonkarahisar district of Turkey in 2009 2.si Research Anaokulu'nda conducted Sept. 24. Research, as a result, the EFQM M.M. have been analyzed and Turkey 2 positivity was found in the strengths and weaknesses of this school. These weak solutions of the directions are presented. In addition, a successful example of this is public school with other schools.Keywords: EFQM 2003, EFQM 2010, Excellence Model, Service Management, One Study, September 24th Kindergarten
Author
Fadime Menekşe İkbal
Institution
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Fadime Menekşe İkbal (Master Thesis). EFQM Excellence Model and a service company research 2003-2010: 24 September, Kindergarten, 2011, Kütahya Dumlupınar University.
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