Defective service under the law on the protection of the consumer no 6502

In the Consumer Protection Law No. 6502, the defect provisions are regulated separately for goods and services. The service contracts cover all contracts other than a commitment to provide goods. Within the scope of consumer law, we can cite service contracts as examples of works contract, mandate contract, treatment contract and carriage contract. Defective service is a performance in violation of the contract due to the absence of the required features in the service or the absence of the declared features. However, the case that the service does not start within the specified time is regulated within the provisions of the defective service. In case the service is performed as defective, some optional rights are given to the consumer. These rights granted to the consumer are the right to re-perform the service, free repair of the work resulting from the service, a reduction in the defect rate, the right to withdraw from the contract and the right to demand compensation. Since the consumer's review and notification burden has been removed with the Consumer Protection Law No. 6502, the consumer will be able to use these rights within the statute of limitations. Keywords: Consumer, Defective Service, Consumer Contracts, Consumer Rights, Compensation.