The analysis of store lighting design: The emotional responses in the context of customer characteristics

Lighting is a powerful tool to design a store and to create the atmosphere. Nowadays, it is not only a tool for seeing but also an affective tool to make spaces more interesting and to emphasize products and to create psychological influence affecting people?s buying attitudes. This research is conducted to investigate how differences in regard to the customer characteristics affect the perception of store lighting. It reveals the effective role of characteristic differences, such as age, gender and educational level, in customers? perception of store lighting.