Bankacılık sektöründeki yazılım projelerinin Balanced Score-Card yöntemi yardımıyla gerçek opsiyonlar kullanılarak bulanık çok ölçütlü değerlendirilmesi

Banking sector is getting bigger and bigger day by day and it becomes more competitive. Trade rivalry drives the companies to extreme measures. However in daily life many projects are generated in enterprises. New software and technology projects are very important in being powerful and to have great position in banking sector. Choosing the right project may preserve the companies from extreme measures decision.Information Technology department has the biggest role to choose the correct project. A strategic approach to project selection yields better results for organizations by minimizing risk and maximizing the potential upside. There are a lot of methods about selecting project under multi criteria.In this study one of greatest banks in Turkey requests to develop and implement one of the three new software projects by real options integrated multi criteria decision making method. New offered technique is used to decide decision criteria and make selection among these projects. Balanced scorecard method is used for determining the criteria according to the top managements vision and then these criteria are applied to fuzzy TOPSIS with fuzzy real options method. These three projects are: Our Bank which is new special internet banking system for only special customers, second project is called New Faced Internet Banking everybody who is customer of bank or not can use this site and the last project is called ?Information Technology Qualified User Creating and Canceling Software which aims to make information technology user creation and deletion process easy and reportable.