The importance of silent commerce for business organizations during knowledge management process

In this study, the concept of "Silent Commerce" will be emphasized, the process from Silent Commerce to Knowledge Management will be mentioned and the "big picture" will be tried to be mentioned by referring to Data and Big Data as well. The attention of many organizations will be tried to attract to this subject such as public institutions, businesses, educational institutions and technology and information ministries. It will be mentioned about the apparent and invisible aspects of Silent Commerce and its strategic importance will be emphasized and the threats and opportunities. We will try to explain how information is gathered through Silent Commerce and its technology and how they are intermediated to form big data, data sorting and its results. It will be revealed how uncertainties can be brought to businesses, managements and governments, how competitive advantages can be influenced and how difficulties can be faced in terms of security if the necessary work is not done in a timely and appropriate manner. In these areas, besides Turkey, studies carried out elsewhere in the world will be followed carefully, and the issue of the road map to be applied for the future will be emphasized. Keywords: silent commerce, commerce and technology, big data, information technologies, knowledge management