Efficiency of employee satisfaction on human resources management: A hotel application in Ankara province

Today, all organizations trying to reach their goals are affected by the satisfaction of both the employees and the success of the human resource management in large measure. For this reason, more importance has been given to the management of human resources in organizations than to the old ones. This situation shows how much human resources management is necessary for businesses. Emerging technology and understanding of competition foresees that employees should carefully choose their employees to make the difference and to bring employees' satisfaction to the highest level. Properly implemented human resource management practices will ensure that an operator is more successful. In this thesis study, the effect of employee satisfaction on human resources management is examined. In this framework, human resources management and practices, employee satisfaction, motivation theories affecting employee satisfaction are explained in the sections of the study. The general aim of this research is to try to measure the satisfaction of the employees at the hotel, which is a service operation. A survey of 96 employees working in a five-star hotel in Ankara was conducted. Employee satisfaction is described as the impact on human resources management. As a result, it has been determined that the human resources practices applied by the hotel have a positive effect on employee satisfaction.