The effect of perceived supervisor support of employees on emotional labor: A research
Is this your thesis?
This record came from a bulk archive import. If it’s yours, link it to your profile.
Abstract (EN)
The perceived executive card is that the managers, who are representatives of the organization in the eyes of the employee, feel that they are with them both for business purposes and emotional use. Emotional labor such as facial expressions, posture from me, and tone of voice, which are not expected and described by them, are defined as emotinal labor. In this study, the relationship between perceived manager support and emotional labor was revealed and the effect of perceived manager support on emotional labor was investigated. 241 questionnaires collected from individuals working in foundation universities in Istanbul were analyzed with SPSS package program. As a result of the analysis, it was determined that there is a positive relationship between perceived executive support and emotional labor and in-depth action, which is one of the dimensions of emotional labor. In addition, it was concluded that the perceived executive support affects emotional labor with the regression analysis.
Author
Yasin Başlar
Institution
How to Cite
Yasin Başlar (Master Thesis). The effect of perceived supervisor support of employees on emotional labor: A research, 2020, İstanbul Arel University.
Keywords
License
Tüm Hakları Saklıdır
This work is shared under the specified license terms.
More theses from İstanbul Arel University
- ―Frankfurt Ekolü ve İngiliz Kültürel Çalışmalar Okulunun Karşılaştırılmalı Bir Okunması(2018)
- The examination of relation between parental attitudes and social emotional adaptation of primary school first grade students with and without diagnoses as gifted(2017)
- Usage of coca-cola and pepsi-cola brands in advertisement(2017)
- Institutional subject and management in health care(2017)
- Hats in the Ottoman society and reflection on the Ottoman poetry(2017)
- Market research impacts on the advertising industry(2017)