The Effect of Organizational Culture on Employees Participation in Decision Making in Banking: A Case Study in Ghana

Organizations want to obtain the commitment of their employees. Management would like its employees to identify and uphold the values, norms and artifacts of the organization, and explain and imbibe its culture in its employees. This will enable the employee to get familiar with the organizational system. Hence, the need for organizational culture. Decision-making and its implementation are therefore very crucial to the fortunes of any organization. It is believed that employee’s non participation in the decision-making process creates tensions between management and staff which adversely affect the fortune of the organization. This study, therefore, sought to determine the effects of these organizational culture on employee participation in decision-making. The study design is a case study. The research findings revealed that there is a positive relationship between organizational culture and employee’s participation. Additionally, the most prevalent form of worker participation in the bank is representative participation. It was also revealed from the research that when employees see themselves as not being part of the decision-making process, they become discontent and apathetic which is likely to adversely affect organizational performance. It is recommended that employees’ views are sought on matters that affect their lives and work. In addition, they should be empowered to take decisions through which they will have a sense of self-worth and a feeling of belonging that will make them give out their best for the organization. Keywords: Organizational culture, employee participation and decision making.