The Effect of Personality Type, Education and Age on Job Satisfaction in Front Line Employees: A Case Study

This thesis mainly investigates the relationship among personality types, age, education and the amount of job satisfaction in front line employees. 100 of front line employees of Eastern Mediterranean University and Tehran National University staff, assistants and professors were used. Mean scores and correlation analyses were conducted to measure a relationship between the important factors and job satisfaction. Results show that age has not significant relationship to personality type and gender has a significant correlation with job satisfaction. This means that females are more satisfied from their job than males. Educational level and Job status have not related to personality type and job satisfaction. Results also indicate that work experience has a significant correlation with personality type. It means that those respondents who have high work experience exposed high level of introvert. Based on the results, personality type was directly correlated with job satisfaction. That is level of job satisfaction among employees with extrovert personality is more than introvert personality. Keywords: Personality type, job satisfaction, extrovert, introvert, means score, correlation matrix analysis, Eastern Mediterranean University and Tehran National University