Exploring the effect of management information systems on organizational decision-making: The role of technological and managerial factors

In the contemporary organizational environment, decision-making plays a critical role in achieving strategic and operational success. This study investigates the combined influence of technological factors, top management support, and computer self-efficacy on organizational decision-making approaches and cultures. Drawing on data from 379 respondents at the Basra Oil Company (BOC), a state-owned enterprise in Iraq's oil and gas sector, the research employs a quantitative design to explore the relationships among these variables. The findings reveal that top management support and computer self-efficacy significantly enhance organizational decision-making approaches and culture, while technological factors, such as system quality and information quality, exhibit limited direct influence. These results highlight the critical importance of managerial and individual dimensions in leveraging technological resources effectively. This study offers valuable insights for organizational leaders, policymakers, information system developers, and researchers. By emphasizing the synergistic role of technology, management, and individual capabilities, the research contributes to the theoretical understanding of decision-making dynamics and provides practical recommendations for enhancing decision-making processes. The findings underscore the need for leadership engagement and user confidence to optimize the integration and use of information systems, ensuring adaptive and efficient decision-making practices in complex organizational contexts.