Expectation of generation in business life that works in service industry (a study in İstanbul)

Theaim of thisthesis is toexamineandinvestigate Y- Generationemployees' expectations in theirbusiness life. Theimportance of thisstudy is becuse it leadstheinstitutionstoaffiliatethe Y- Generationbyprovidingthattheyfirstlycheckupandexaminethemselvesandsecondlythey do somenecessaryupdatesaccordingtocurrentrequirements in theirsystemsandmanagements. Withinthescope of thisinvestigation, a survey has beencarriedoutwiththeparticipation of 232 peoplelabouring in the service sector of İstanbul. The main goal of thisexamination is thefollowingquestion: "Do the Y- Generation'sexpectationsdifferfromothergenerations?" Theanalysisandthetests of thedataobtained in theduration of thesurveyindicatesthattheemployeespertainingtothe Y- Generationpossessby a notablylargeamount of diverseexpectations in comparisonwiththeothergenerations in thebusinessworld.