Factors affecting the application of patients applying to Inonu University Turgut Özal Medical Center

Introduction: Health means everything. Individuals can sustain their daily lives thanks to their health. Therefore, health services are very important for people. There are many factors affecting the utilization of health services. These factors are influenced by many factors ranging from personal characteristics to environmental characteristics. In this study, it was tried to determine the factors affecting the application of patients applying to the outpatient clinics of Inonu University Turgut Özal Medical Center. Material and Methods: This study was conducted on patients who applied to the outpatient clinics of Inonu University Turgut Özal Medical Center between January and May 2024. Our study is a cross-sectional study. 404 patients were reached. Patients were selected by simple random sampling method. Pearson Chi Square (Chi-Square Test) was used in data analysis, p values were calculated and p<0.05 was accepted as significant. Results: The economic status of the participants was found to affect their choice of health institution and the majority preferred out of province for major diseases. The first preferred institution outside the province was the medical faculties in Ankara. In our study, in response to the question "What are your reasons for preferring the institution you go to?", it was found that issues such as the adequacy of physician knowledge and skills, adequacy of drug supplies in the health institution, and attention to privacy were very important, respectively. The least important issues were found to be the employment of acquaintances in the institution, recommendation of relatives, hotel services and room quality. Conclusion: There are many factors that affect people's hospital admission. Hospital administrations can know what patients care most or least about when applying and can make arrangements accordingly. Keywords: Health Services, Health İnstitution Preference