Mobbing against employees, its reasons and employees' coping methods at the provincial directorate of national education

Taking into consideration views of managers and employees at the Provincial Directorate of National Education, this study aims at examining mobbing against employees, its reasons, methods and ways to cope with mobbing.The research embodies views of managers? and employees', working in, the directorate of Korkuteli which is a district of Antalya province in 2011-2012 Educational Year, regarding mobbing at the work place, its causes and handling techniques which can be used to overcome mobbing.Participants were chosen by using ?maximum variety sampling method,? Five managers and five employees from different workplaces were selected as working group. Two semi-structured questionnaires were prepared and parallel questions were asked in order to be able to compare the two groups with each other.During the qualitative research a recorder was used. In order to analyze the data obtained, a qualitative data analysis programme, NVIVO 9.2, was used. Interviews were analyzed using content analysis and percentages of frequency rates were given and sample answers were reflected by means of NVIVO 9.2.According to the data obtained from the research, it can be said that educational directors, working at provincial organizations, display attitudes towards desk workers and to other employees which can be classified as mobbing and that directors and employees can give examples of such kinds of behaviours and that mobbing varies depending on the reason.Along with the great variety in mobbing, we can also say that managers perform mobbing by disguising the real reasons or not showing any reason at all. On the other hand, employees know how to deal with mobbing but they hesitate to speak it out and they don?t dare to apply to an authority for a solution to this problem.The research is significant as it refers to mobbing behaviours, their reasons and handling methods at the level of Provincial Directorate of National Education, which is one of the administrative levels of educational organizations.Key Words: Mobbing in Educational Foundation, Mobbing at Workplace, Physiological Disturbance, Mobbing