ISO 9001: 2015 Quality Management System and an implementation at steel service center

The enterprises where quality systems are installed and implemented get benefits in a lot of ways. The firm which is named as X Steel Processing and Trade Inc. where this study was conducted which is founded by a company who has a big trade volume in Japan and the managers of this company are Japanese. It is aimed to establish and to implement a quality management system in accordance with ISO 9001: 2015 version, to be certified by the certification institutions, to adopt the understanding of quality and to get benefits through this system in this firm by the Japanese Managers. In this study, the establishment stages of the quality management system which is established in accordance with the ISO 9001: 2015 standard are handled step by step. It has been researched whether setting up an ISO 9001: 2015 Quality Management System is simply a certificate or is a tool that benefits for company. The requirements of the ISO 9001:2015 standard articles are explained in detail. The documentation and records that need to be prepared to meet the standard requirements are showed with samples. This study is presented as an exemplary study for companies that aim to establish and implement a quality management system in accordance with ISO 9001: 2015 standard and get benefits through the established quality management system.