The impact of organizational structure on organizational cynicism perceptions and organizational alienation degrees of workers: A research on health sector

Hospitals are one of the organizations in which the employees in the service sector should be most sensitive. Organizations operating in the service sector, those who fail to satisfy the service recipients lose their competitive power and can not survive in the long term. However, increasing competition conditions have made it inevitable for people working in organizations to work more efficiently and effectively. The more effective work of the employees depends on the structure of the organization in which they are. Organizational alienation and organizational cynicism are also factors that directly affect the future of the organization. It can be said that if the employees feel alien to the organization they work for, they may exhibit cynical behavior. However, it can be expected that cynical behavior will increase the level of alienation among those who work. Therefore, in the study, the relationship between the structure of health institutions and the organizational cynicism perception of employees and the level of organizational alienation is discussed. In the research, it is tried to be determined whether there is a relationship between the organizational structure of the health institutions operating in the Uşak Province and the organizational cynicism perceptions and organizational alienation levels of the employees. Questionnaire technique was used to collect data and frequency, percentage, t-test, One Way Variance Analysis (ANOVA), Factor Analysis, Welch ANOVA, Scheffe, Bonferroni, Simple Linear Regression, Multiple Regression and Sobel Test were used in the analysis of the data. As a result of the analysis of the data which is obtained in the study, it was determined that there was a significant relationship between organizational cynicism and organizational alienation and accordingly those working in mechanical organizational structures displayed more cynical attitudes and employees with cynical attitudes were more alienated to their organizations. Also, organizational cynicism is a moderator between organizational structure and organizational alienation. In addition, demographic variables were found to be effective in both organizational cynicism and organizational alienation and dimensions. Keywords: Organizational Structure, Organizational Cynicism, Organizational Alienation, Health Sector