A research in a private institution in Adiyaman on the relationship between organizational trust and organizational communication

Communication and trust issues become very substantial for organizations in globally competitive environments where the environment is rapidly changing, and complexity and uncertainty are high. With the developments in information and communication technologies, organizations aim to gain a competitive advantage by making a difference. Within this scope, organizations are trying to find solutions to make a difference with human resources. As the level of trust and communication of the human resources working in the organization increases, positive improvements are achieved in organizational outputs in the form of performance and productivity. This thesis research aims to examine the relationship between organizational trust and organizational communication. Further, within the scope of the study, whether there is a difference in organizational trust and communication of employees in terms of demographic variables is also examined. The quantitative research method is preferred within the scope of the study. The research population consists of 307 participants operating in the textile sector in Adıyaman city center between 2022-2023. Firstly the organizational trust scale consisting of 12 items developed by Nhyan and Marlow (1997), and second the communication scale of 21 by Özkan (2016), was utilized to collect the research data. The analysis of the data obtained in the research was carried out with SPSS. Descriptive analyses, ANOVA, correlation, and regression analyzes were applied, the results were interpreted, and suggestions were developed. According to the study findings, a positive and significant relationship was found between organizational trust and the communication of the employees. In addition, a statistically significant difference emerged in organizational communication according to the demographic variables. However, there is no significant discrepancy in organizational trust in terms of demographic features. It has been observed that the organizational communication levels of middle-level managers are higher than lower-level managers. The relations between organizational trust and communication will be examined using mediator variables such as culture. It suggested research in different sectors with different research designs in future studies. Key Words: Organizational trust, Organizational communication, Private firm