A research on the impact of the guided tours onvisitors museum experience: The case of Sadberk Hanim Museum

During the thesis study, guided museum tours were provided to randomly chosen Sadberk Hanım Museum's visitors for 5 months. Following to tour, 360 people agreed to participate in the survey. During the same period, randomly chosen 371 visitors without any guidance agreed to participate in the survey. The results of the surveys were analyzed by SPSS program and the responses of the visitors who joined the guided tours and visitors without any guidance are evaluated according to "satisfaction", "interest", "experience", "negative feelings" factors. Responses of the visitors who joined the guided museum tours are also evaluated according to age, education and gender groups. According to the age groups, both "satisfaction" and "experience" means are highest at between 39-48 ages. Highest mean of negative feelings according to age is between 18 and below. Highest means of satisfaction and experience levels are seen at undergraduates according to education levels. Highest mean of negative feeling is seen at primary education group according to education level. Means of satisfaction and experience are higher at women's results but means of negative feelings are same for male and female visitors.