A research on digital marketing and social mediad in consumer purchasing behavior in insurance sector
2020
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Advisor: Prof. Dr. Serpil Cula
Abstract (EN)
The technology is developing with a high speed in the 21st century, it creates new communication environments via giving new dimension to the use of the internet . Social media is called namely as a virtual environment that users' share their knowledge and experiences is shown as one of the most popular topic in the world that our habits have changed in a great extent and consumption of information occurs very quickly in last periods.Social media tools is wide open about enabling sharing information and experiences to consumers, research, finding new job opportunities and creating a social environment. When we look at the businesses' part ; social media and digitalization has been one of the most important marketing communication tools in terms of offer many privileges to communicate with the target audience, to publicise their brands, to ensure customer dependence, to offer the right product and to achieve much better results.Social media and digitalization have become very significant for businesses by providing the most accurate target audience at maximum speed and in the most effective way with minimum cost in our current century. In this study; the impact of digital marketing and social media, as well as its impact on consumer purchasing thought are discussed in realm of insurance sector. The effect of social media on the purchasing practices of insurance consumers is analyzed in the insurance sector. Keywords: Social Media, Digitalization, Consumer Behaviors
Author
Feridun Can Çilingir
Institution

Başkent University
Sigorta ve Risk Yönetimi Bilim Dalı
How to Cite
Feridun Can Çilingir (Master Thesis). A research on digital marketing and social mediad in consumer purchasing behavior in insurance sector, 2020, Başkent University.
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