The evaluation of the challenges of successfully implementing pilot peer support program in Turkey: A case study

The main aim of this study is to identify the challenges hindering the successful implementation of Pilot Peer Support Program (PPSP) in the context of Turkey and to develop recommendations for overcoming these challenges. The ultimate goal is to assist in establishing and effectively operating the program, and enhancing aviation safety. The research encompasses three different PPSP operating in Turkey, four different airlines receiving PPSP services, and a support organization providing medical support and training in the field of PPSP. In order to collect research data, semi-structured interviews were conducted using a qualitative data collection method. Subsequently, the collected data was analyzed using the inductive thematic analysis method. The research focuses on three main themes, namely the functionality of the program, the barriers to success, and the necessary factors for achieving success. The first theme, "Perceptions Related to the Program's Functionality," explores how participants perceive the program, noting both positive and negative aspects. The second theme, "Challenges to Successfully Implementing the Program," addresses the factors that hinder the program's success. The third theme, "Requirements for the Program's Success," evaluates the necessary steps to enhance the program's success. The research has identified the factors that affect the success of PPSPs, and recommendations have been provided to support the success of the program based on these factors.