Measuring the job satisfaction levels of academic staff in universities by the application of sentiment analysis: The case of Osmaniye

The aim of the study is to measure the job satisfaction levels of the academic staff of Osmaniye Korkut Ata University. In this context, academic staff working at Osmaniye Korkut Ata University were evaluated. The study consists of two parts: theory and practice. In the theory part, literature review was made and the concepts of academic staff, job satisfaction and sentiment analysis were discussed. The population of the research consists of 32 academic staff working at Osmaniye Korkut Ata University. In the research, data were collected through a form consisting of 8 questions to measure demographic information and 20 qualitative questions to measure job satisfaction of academic staff, which was prepared by taking expert opinions. In the application part, the data were analyzed through the sentiment analysis software developed with the Python programming language. As a result of the analysis, it was concluded that the job satisfaction level of the academic staff of Osmaniye Korkut Ata University was positive.