Emergency service management

In this thesis is which we research the management problems in the emergency service, the aim to be arrived is to investigate the necessary points to look out in the management of the emergency services which places the emergency health system chain and constitute a guide for the authoritative persons in the this subject. In the first section of this prepared thesis, the basic concept relation with emergency and emergency service is considered. In the second section the management and its functions according to the world standards and in the final section the emergency services of the 16 hospitals which has different case in Eskişehir and İzmir are investigated. In this aim, the target in the emergency service management which is done with the observation and speaking in the emergency service of the hospitals is to constitute the standards and norms to be considered.