Information systems effect on change process Art and Craft model

INFORMATION SYSTEMS EFFECT ON CHANGE PROCESSART&CRAFT MODELMustafa AltayABSTRACTThe decision process, which is one of the factors of management, directlyeffects the other processes of management. Every action starts with a decision. Justas in all stages in human life, the decision making process is intensivelyexperienced in organizational actions. In this context, in the information centre,which is a formal organization, one of the stages of scientific management, thedecisions making process, shows itself in services with set goals.In this thesis, the importance of information and information technologiesand the role of using these technologies during management processes were triedto be mentioned by giving an alive example in ART&CRAFT being used in manymodern organizations.Key Words: Management Information Systems, Decion Support Systems, ChangeManagement, Enterprise Resource Planning, Strategic Information.