Application of analytical network process supported failure mode and its effects analysis to problems occured in the production process of an organization

Today's existed development of technology, puts firms into an intensive rivalry race. By the increased ambient of rivalry, quality and continuous improvement methods fact comes into question more than all times. Failure Mode and Effects Analysis (FMEA), a technique that aims to identify and prevent existing failure or potential failures and eliminate the impact on the future. Failure Mode and Effects Analysis, that can be applied in all processes in enterprises, contributes to the detection and prevention of failures from first part to the last part of production process; it will bring high quality products and consequently will provide competitive advantage. Failure Mode and Effects Analysis is one of the commonly used techniques by the firms is main part in this study. Failure Mode and Effects Analysis aim destroying the failures that encountered in the production process of an enterprise operating in the automotive sub-industry and not appear in present state but could appear in future. Therefore the Analytical Network Process (ANP) method was used to find solutions to complex problems. In order to prioritized was used datas obtained from the firms to determine that what are the most risky factors. In addition to Super Decisions Package Program was used for the analysis of the model and pairwise comparison of criteria. To get better results, factors in failure type and effects analysis should be taken into consideration along with other risk factors. In addition to combining the production process as a system and combination analytical network process with failure mode and effects analysis improve both process and product quality; thus the firms will make a significant gain in terms of customer satisfaction, profitability and competitive advantage. In addition to these, it is hoped that the study makes a significant contribution a limited number of studies which FMEA and ANP methods was used together in the literatüre. Keywords: Quality, Quality Control, Failure Mode and Effects Analysis, Risk Priority Number, Criterion, Analytical Network Process