Empowerment as a leadership model: A survey at four and five star hotels in Ankara

Ill ABSTRACT The development of hospitality organizations could be achieved by using the qualified employees effectively. From this point of view, it is crucial for the sectors development that advencing concepts about hospitality organizations' management by depending on the development in management literature. Based on this idea, empowerment, which is one of the new management approaches, is discussed as a leadership model. In this study, leadership approaches and empowerment is illustrated and using empowerment as a leadership model is interpreted with evaluating the early leadership approaches. With evaluating the previous studies about empowerment in hospitality organizations, a survey is administrated in Ankara at four and five star hotels. At the last chapter of the study, datas which are collected from hospitality managers about empowerment and using empowerment as a leadership model has been interpreted.