Design of help seeking dashboard on learning analytics for e-learning environments

The aim of this research is to design a help-seeking panel based on learning analytics in e-learning environments. The research was designed according to the developmental research approach. The ADDIE model was used as the process model and the panel development process was carried out in five stages: analysis, design, development, implementation and evaluation. In the analysis process, a focus group interview was conducted with 21 undergraduate students to determine the expectations of the learners within the scope of the help-seeking dashboard. The implementation process was carried out with 302 students enrolled in undergraduate programmes at different universities and 5 lecturers who teach the courses of these students. In the evaluation process, the data of 89 students were included in the analysis in order to discover the behavioural patterns and learner profiles of the learners in the help-seeking dashboard experience. Self-report data collection tools were used to determine learners' help seeking tendencies and achievement orientations. Learners' help-seeking tendencies were analysed as instrumental help-seeking, executive help-seeking and avoidance help-seeking. As achievement orientations, learning/mastery-approach orientation and performance-approach orientation were included in the study. Six different learning experiences were empirically defined in the help-seeking dashboard. Configural frequency analysis was used to examine the relationship between learning experiences and learner characteristics and 46 learner profiles were identified. As a result, it was seen that learners with instrumental help-seeking and learning approach tendency have high interaction with all learning experiences and effective learning experiences can be modelled through this learner profiles.