Modeling industry 4.0 technological maturi̇ty level: A study on the white goods industry

With the emergence of Industry 4.0, manufacturing enterprises faced environmental and social changes as well as technological and economic developments. In this process of rapid and radical changes, businesses need more agile and sensitive production systems. Businesses that do not want to meet the constantly developing and changing demands and lose their competitive power in the market; focused on the concepts of efficiency, flexibility and productivity. The working and production environment offered to us by the new generation technologies that entered our lives with Industry 4.0 supports these three factors. Considering all these developments; It can be said that enterprises should adopt the technological developments brought by industry 4.0 in order to increase their market share and develop a sustainable production approach. In the study; In order to measure the industry 4.0 maturity level of enterprises, a maturity model covering the new generation technologies included in industry 4.0 has been put forward and an application has been carried out in the white goods sector. First of all, the Analytical Hierarchy Process method was used to determine the weights of the main and sub-criteria in the developed maturity model, and for this purpose, the evaluations of the experts working in the enterprise where the study was carried out were taken as a basis. In the second stage, factory 4.0, logistics 4.0, The ranking of the technological maturity level for the management 4.0 and operator 4.0 main dimensions was carried out with the TOPSIS method, known as the Ideal Result Oriented Multi-criteria Decision Making Method. After all; In the axis of industry 4.0, the technological maturity level of the business where the study was conducted was determined for the determined criteria, and the model presented in the study was aimed to guide businesses operating in different sectors on digital transformation Keywords: Industry 4.0, Maturity model, White goods industry, Digital transformation, Technology integration, Assessment model, AHP, TOPSIS