A study on the determination of burnout levels of firefighters employees in Hatay Metropolitan Municipality

Disasters of different times and types occur in many parts of the world every year. Firefighters, who are among the employees struggling with these disasters, face many negative situations such as burnout syndrome. Burnout syndrome can cause the employee to lose motivation and desire and decrease productivity. The fact that firefighters, whose duty is to save lives, are at possibility of experiencing burnout syndrome, revealed the necessity of the study. The aim of this study is to determine the burnout levels of the personnel working in Hatay Fire Department, to offer solutions by making evaluations according to the problems and results. The data of the study were collected by using the "Maslach Burnout Scale" form developed by Canan Ergin in her study titled "Burnout in Doctors and Nurses and Adaptation of the Maslach Burnout Scale" in 1992. As a result of the findings obtained from the analyzes, it was seen that the average score of the burnout level was low. It is thought that it would be beneficial for firefighters to have information about burnout due to their profession and for the institution to provide psychological support and a suitable working environment in this regard.