The role of organizational trust and organizational change on sustainability in the aviation sector

The purpose of this research is to examine the impact of organizational trust and organizational change perceptions of individuals working in the aviation sector on the sustainability phenomenon. The study addresses the concepts of organizational trust, change and sustainability from a holistic perspective in order to reveal the determining role of the human factor in sustainability strategies. The research was conducted using a quantitative method, a survey form; the data were analyzed using the SPSS 23.0 and AMOS 24.0 programs. Within the scope of the study, it was determined that organizational trust and organizational change variables significantly predicted the perception of sustainability. In addition, significant differences were found between some groups in terms of demographic variables. It was determined that especially individuals in managerial positions had higher perceptions of sustainability. The findings obtained reveal that organizational trust increases employees' commitment to corporate values; organizational change facilitates the applicability of sustainability strategies. The study shows that internal organizational dynamics are at least as important as external environmental factors in achieving sustainability goals. In this context, an organizational culture based on trust and open to change is considered as the basic condition for the success of sustainability policies. The research results both contribute to the literature and serve as a guide for practitioners. It is recommended that institutions restructure their sustainability policies in terms of human resources. In future studies, it is recommended that the subject be examined in more depth with different sectors and methods.