Improving the quality service the contribution of a project manager in the information sector
2015
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Advisor: Prof. Dr. Tiğinçe Oktar
Abstract (EN)
Achieve the objectives of the project within the specified time in terms of companies' competitive advantage is of great importance. Today, project planning, the presented to customers and the implementation of approved projects has become the main subject of scientific studies. Improving the quality of services through effective management of projects possible. Project management in the insurance sector, In the insurance sector, project management, software programs, the best way to meet the needs of its customers planning of activities planned for the implementation of processes seamlessly is a set of practices and controls. In this study, applied to an insurance company an international operating in the perspective of the insurance project, the project manager of customer relations and regulation contributions to improving the quality of services through case has been investigated. resource planning, system installation and monitoring, service level determination and solution of the problems encountered in the project manager is responsible for the primary. In the study of the project to be completed in the specified time and significant contribution to the success of the project manager to the conclusion that has been reached.
Author
Vedat Aydın
Institution
How to Cite
Vedat Aydın (Master Thesis). Improving the quality service the contribution of a project manager in the information sector, 2015, İstanbul Beykent University.
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