A research making in Manisa and Ankara which is interested in emotional intelligent capacity of superior and unsuperior who work in the public establishments
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Abstract (EN)
In the 21. Century, human fountain is the most important compenent for the bussiness life. EQ has to be important, because working life is getting so complex that, cooperation and group work makes harmony working important. Especially EQ is more important than IQ for success and leadership in business-life. On the other hand, it isn't forgotten that, EQ has a meaning if it is in a company whit IQ. That is to say, if these two groups of intelligence are together, we can talk about leadership and success. It has been chosen for research because of the importance of EQ in our daily life, especially for the service of sector. Universe of research contains staff who works for public service; universe of working contains staff who works for SSK and Bağ-Kur in Ankara and Manisa inaviry which is used in that research, has been served out to 200 people in Ankara. 21 people from Bağ-Kur, 14 people from SSK and in Manisa 38 people from Bağ-Kur, 57 people from SSK; total 150 people have given answer for the inaviry. With the aim of whether or not have a difference between sub (workers9 or super (managers) from the point of view of EQ in this both public establishment which is getting active service sector, the poll, having 30 questions, which is prepared whit Likert Criterion by Dr.K.V. Petrides had been taked by translating into Turkish. At the end of the survey, the findings are; there are meaningful differences between superiors and unsuperiors for EQ and these differences are the same for age and sexuality. But these differences haven't been fixed for offices. IV
Author
Sevgi Lüle Küçükakça
Institution
How to Cite
Sevgi Lüle Küçükakça (Master Thesis). A research making in Manisa and Ankara which is interested in emotional intelligent capacity of superior and unsuperior who work in the public establishments, 2004, Manisa Celal Bayar University.
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