The effect of organizational justice on intention to quit and organizational health: An application on five star hotels in Istanbul

This study aims to investigate the effects of the perception of organizational justice on turnover intention and organizational health in five-star hotels businesses in Istanbul. While organizational justice refers to employees' perceptions of values such as equality, impartiality, and respect in the workplace, organizational health includes indicators regarding a business's overall functioning, the well-being of its employees, and sustainable performance. The main motivation of the study is to examine the evidence in the literature suggesting that, in work environments where employees' perceptions of justice are high, organizational health is stronger and employees' turnover intentions are at lower levels. In this context, the effects of organizational justice have been examined in relation to factors such as employees' commitment levels and job satisfaction. Within the scope of the research, data were collected through a survey method from a total of 401 employees working in five-star hotels operating in Istanbul. By utilizing quantitative research methods, the effect of organizational justice on employees' turnover intention and organizational health was evaluated in three main dimensions: distributive justice, procedural justice, and interactional justice. The analysis results show that, in businesses where employees perceive organizational justice to be high, organizational health is positively affected, and at the same time, their turnover intentions are significantly reduced. This situation contributes to increasing employees' commitment to the business and their job satisfaction, while also helping to prevent negative behaviors in the workplace. The results of the study indicate that developing policies aimed at enhancing the perception of justice by hotel managers will strengthen employee commitment while improving the overall health of the business. The data show that an employee-centered understanding of justice reduces turnover rates and increases organizational efficiency. Hotel managers and human resources departments should prioritize communication, transparency, and fair management practices to strengthen employees' perception of justice. Keywords: Organizational Justice, Organizational Health, Intention to Leave, Hotel Employees