Master'sOpen Access

The relationship between organizational conflict and organizational silence: The case of Kuşadası

2021
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Advisor: Doç. Dr. Hakan Atay

Abstract (EN)

In this study, it is aimed to examine the relationship between organizational conflict and organizational silence in the context of hotel businesses in the tourism sector. The universe of the research has been determined as 4 and 5 star hotels in Kuşadasi. Quantitative research method approach was used in the research. A questionnaire form consisting of 3 parts as demographic variables, organizational conflict and organizational silence was created. The questionnaire form was distributed to the Hotel employees electronically and by hand. After the data collection phase, the necessary statistical analyzes were applied on the findings obtained. Frequency analysis regarding demographic data has been made. The scales used in the research are currently used in scientific research and no validity test has been applied. In the presence of expert opinion, it was observed that there was no obstacle in using the scales for the study.The Cronbach Alpha test was used to measure the reliability of the statements in the scales, and it was found that both scales had values higher than the threshold value. Correlation test was conducted to determine the direction of the relationship between organizational conflict and organizational silence regarding the purpose of the study.

Author

Hande Kaya

How to Cite

Hande Kaya (Master Thesis). The relationship between organizational conflict and organizational silence: The case of Kuşadası, 2021, Aydın Adnan Menderes University.

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