The mediating role of psychological comfort in the relationship between organizational communication and organizational silence

This study was created using quantitative methods to examine the types of organizational communication and organizational silence together with the teachings of psychological comfort. The aim of the study is to present the results of the types of silence in organizational communication, which occupy an important position in the context of "organization", in connection with the psychological comfort of the employees in the organization with scientific methods. Within the scope of this purpose, the study was carried out in a private bank with the participation of 351 employees. The study is presented as a literature rich and original source with the interpretation of statistical data obtained as a result of using these three concepts together and applying them to participants working in a private bank. Main and sub-hypotheses were created with the variables used during the analysis. As a result of the study, it have been determined that the psychological comfort factor has an intermediary role between the factors of organizational communication and organizational silence.. According to this result, by making suggestions to the employee, manager and system, it became clear that the concept of psychological comfort should be emphasized on the importance between organizational communication and organizational silence.