Master'sOpen Access

A surching about finding and choosing employees for human resources at hotel management

2008
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Advisor: Yrd. Doç. Dr. Atilla Akbaba

Abstract (EN)

Today the development of technology has led to the fact that people work less, they produce more and they reach to a high income level. It is inevitable that the more income they get, there occurs more demand for tourism. Besides meeting this demand, to make the demand higher, it will just be possible by providing accomodation business of good quality and in the world standarts. For the hotels which are the part of accomodation business to deliver better and qualified services depend on the skills and abilities of the staff employed in the hotel business. For this reason, the most important factor that affects, the success is employees. Therefore, it is necessary to give the required importance to the management of human resource. In order to find out how much importance is given to this subject byhotel business in Turkey a survey on the ways to choose the employe was carried out among the managers of 5 star-hotels. The data obtained has been studied in respect of both percentage and frequency. According to the results of analysis, in 5 star hotel business in general, it has been observed that they don?t have enough awareness about human resource management and usually they don?t have a human resource policy. However, the hotels this policy are seen to be carring out their reponsibilities.The key words: hotel business, human resource management, process of finding and choosing employees.

Author

Buket Subaşı

How to Cite

Buket Subaşı (Master Thesis). A surching about finding and choosing employees for human resources at hotel management, 2008, Düzce University.

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