The impact of cyberloafing and abusive supervision perception on productivity at work

Productivity is one of the frequently analyzed topics in the literature. The concept has been associated with various topics in time. Subsequent to the industrial revolution, productivity has started to be analyzed together with the concepts of management and technology. Since the begining of the 1800s the association among these concepts was analyzed in a great number of studies. In this study, the effect of abusive supervision, which is an widely-observed topic today, and the effect of the prevelant concept of cyberloafing, which was found to be an important source for high cost and low efficiency, on productivity was analyzed. Additionally, how abusive supervision and cyberloafing are assocaiated was analyzed. In this context, it was attemped to seek out and find the answers to these questions: Does cyberloafing, which is on the rise due to technological developments in the last ten years, and defined as the use of the internet in the working hours for non-work related issues has an impact on productivity at work? Is abusive supervision, which refers to nonphysical, sadist and tyrant behaviors of managers directed towards employees an obstacle to productivity at work? Does abusive supervision boost cyberloafing behaviors? In order to answer the research questions, data were gathered from public and private bank employees working in Adana by survey method. A total of 317 surveys were analyzed through confirmatory factor analysis, and structural equation modelling. Since the analyzes revealed that the structural model has adequate level of goodness-of-fit, the direction and strength of relationships among the variables were evaluated. In this context, it was found that abusive supervision has a significant effect on productivity at work and on the two dimensions of cyberloafing. The effect of abusive supervision on productivity at work was negative, however it was positive for two dimensions of cyberloafing. Additionally, despite the negative relationship between minor and serious cyberloafing and productivity at work, the impact of minor and serious cyberloafing on productivity at work was not significant. Keywords: Productivity at work, abusive supervision, cyberloafing, bank employees.