Total quality management and the relationship with patient satisfaction: An application in health sector
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Abstract (EN)
Nowadays the quality factor is getting more and more important. In this study, total quality elements, approaches and information about total quality applications are covered and information that increases total quality awareness is included.
Author
Nazlı Arpacı
Institution
How to Cite
Nazlı Arpacı (Master Thesis). Total quality management and the relationship with patient satisfaction: An application in health sector, 2019, Haliç University.
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